Johnstown Duty Free - Job Details
Posted: Sep 03, 2026
Expires: Sep 30, 2026
1028 HWY 16, Prescott, ON K0E 1T0
Customer Service Representative
We are looking for motivated candidates who have a positive attitude and love dealing with people while working in a team environment. We serve a diverse travelling public from Canada, USA, and around the world and we welcome all applicants that will shape our team to reflect and serve our customers while making their stop with us wonderfully memorable!
We are seeking to fill a Full Time (Average 32 – 40 hours per week) customer service position. This position involves rotating shifts that include evenings and weekends, and reliable transportation is required.
Training and uniforms are provided to successful applicants. We offer a strong benefits program in addition to competitive wages and a great team environment.
Successful applicants will be responsible for a variety of functions within our retail environment including the operation of a cash station, money exchange, inventory verification, pricing, stocking, and cleaning and maintaining our retail space.
Johnstown Duty Free is a family owned and operated business that has been serving the travelling public for more than 25 years at the Prescott-Ogdensburg International Border point in Prescott, ON.
We are a proud Canadian team providing professional customer service for the best experience in duty free shopping! If you have what it takes to deliver on this Mission, we look forward to meeting you.
Technical Skills required:
•Must be able to use a computer cash system with training.
•Bilingualism an asset.
•Cash handling experience an asset.
•Retail customer service experience preferred.
Wages $19.85/hr to Start, with increase after 90 days.
Please direct any questions to Jeff Butler at 613-659-2133.
If you need assistance with applying to this position or have any other job search-related needs, please get in touch with CSE in Kemptville at 613-258-6576 or in Prescott at 613-925-0222.