SERVICE TECHNICIAN

Here we grow again. First Stop Rentals is looking for an enthusiastic SERVICE TECHNICIAN.

Requirements

• Client service skills
• Common knowledge of small engine equipment
• Capable of handling high demand situations
• Strong organization and communication skills
• Punctual, motivated, and innovative

Administrative

• Complete checklists routinely
• Become familiar with the rental software
• Record credit card numbers in reservation book for any equipment valued over $100/day

Equipment Maintenance

• Follow the equipment service book and rental tagging system
• Test start equipment and spot equipment malfunctions
• Inform mechanic of needed repairs
• Assist with minor equipment repairs
• Load and unload equipment
• Check in all returned equipment

Physical Plant — All Employee Responsibilities

• Sweep and mop floors — showroom, locker room, downstairs and upstairs bathrooms, lunch room, classroom, and offices
• Maintain clean restrooms
• Maintain clean display areas
• Empty trash and waste buckets Wednesday nights and replace with new bags — take trash to road Thursday morning
• Maintain clean yard and parking lot
• Stock service area
• Wipe down shelves and equipment in showroom
• Help load and unload equipment — customer is fully responsible for strapping equipment in their vehicle; we are not liable
• Organize equipment by season
• Keep merchandise organized and easy to reach when stocking
• Sharpen chains
• Grind and temper jackhammer bits
• Empty tub of varsol when too dirty to use for cleaning filters
• Report any safety violations to supervisor

Customer Service

•       Answer phones, greet and assist customers

•       Learn the selling techniques

•       If opening or closing, check reservation book to ensure equipment is organized and ready for clients

Other

•       Assume employee responsibilities when needed

•       Attend store and safety meetings

•       Perform other duties as assigned by manager, supervisor, or co-worker

•       Maintain equipment

Compensation:  $18 - $20 per hour depending on experience.

For assistance applying to this position, or for any other job search related needs, please contact CSE in Kemptville at 613-258-6576 or in Prescott at 613-925-0222.