Field Installation & Service Technician

Employment Type: Full-Time, 37.5 hours/week
Location: Prescott, Ontario (daily office reporting; field work throughout the region)
Starting Wage: $19.00/hour (entry-level, no experience); commensurate with qualifications

About Voice2Net Corp
Voice2Net Corp is a provider of IP telephony, network infrastructure, and security solutions based in Prescott, Ontario. We pride ourselves on delivering high-quality installations and responsive service to our clients. We are looking for a motivated and skilled technician to join our growing team.

Position Overview
The Field Installation & Service Technician will be responsible for the installation, configuration, and maintenance of IP telephone systems, network infrastructure, structured cabling, and IP-based security camera systems at client sites. The successful candidate will report to our Prescott office each morning before heading out to client locations throughout the region.

Primary Responsibilities

• Install, configure, and test IP telephone systems and associated network equipment
• Run, terminate, and certify network cabling (Cat5e/Cat6 and related media) in accordance with industry standards
• Install and commission IP-based security camera systems, including cameras, cabling, and Network Video Recorders (NVRs)
• Perform service calls to diagnose and repair VoIP system issues, network connectivity problems, and security camera faults
• Maintain accurate records of work performed, materials used, and time on-site
• Communicate professionally with clients during and after installations
• Follow all health, safety, and company policies at all times

Requirements

• Valid driver’s licence with a clean driving record (abstract will be required)
• Working at Heights certificate, or willingness and ability to obtain one prior to or shortly after hire
• Comfortable working with hand and power tools, including small drills and related installation equipment
• Normal colour vision required — colour-coded wiring identification is an essential function of this role
• Ability to work independently in the field with minimal supervision
• Strong problem-solving skills and attention to detail
• Good communication and customer service skills

Assets / Nice to Have

• Experience with IP telephony platforms (e.g., 3CX, Cisco, Yealink, Poly)
• Familiarity with network fundamentals (TCP/IP, VLANs, PoE switches)
• Experience with IP security camera systems (Hikvision, Dahua, Axis, or similar)
• Structured cabling experience and/or BICSI or similar certification
• Experience using cable testers and certification tools

Compensation & Benefits

• Wage: Starting at $19.00/hour for entry-level candidates with no prior experience; rate increases commensurate with relevant experience and qualifications
• Hours: 37.5 hours per week
• Company vehicle provided for all field work
• Vacation: In accordance with the Ontario Employment Standards Act
• Group health benefit plan available to join after 3 months of employment

Working Conditions

• Report daily to the Prescott, Ontario office; field work throughout the surrounding region
• Work may involve climbing ladders, working in ceiling spaces, and lifting equipment
• Must be comfortable working at heights (certificate required)

How to Apply
Please send your resume and a brief cover letter to darcy@voice2net.com with the subject line “Field Technician Application.” Please not walk ins or calls, email only.

For assistance applying to this position, or for any other job search-related needs, please contact CSE in Kemptville at 613-258-6576 or in Prescott at 613-925-0222.