Employment Consultant

Job Title: Employment Consultant

Location: Kemptville

Job Type: Permanent Full-Time, 37.5hrs week

Organization: CSE Consulting

Salary: 25$-26$ hourly, commensurate with experience

About Us

CSE Consulting is a client-focused, community-driven organization committed to delivering high-quality Employment Ontario services that meet people where they are and help them move forward with confidence. We take pride in fostering a vibrant, inclusive, and supportive workplace where both team members and clients thrive. We believe employment services should be empowering, human-centred, and responsive to the unique needs of both job seekers and employers.

The Role

We are seeking a motivated and detail-oriented Employment Consultant to join our dynamic team on a full-time basis, working out of our Kemptville office.

The Employment Consultant is responsible for the delivery of Employment Ontario Integrated Employment Services (IES) to job seekers. This role balances direct client service delivery with comprehensive case management, documentation, and data entry to ensure compliance with contractual obligations, funding requirements, and performance targets established by the Ministry of Labour, Immigration, Training and Skills Development (MLITSD). The position requires the ability to work with diverse and vulnerable populations, manage a high-volume caseload, and maintain precise, timely, and accurate records throughout the full client service cycle.

Key Responsibilities

Client Service Delivery

• Deliver culturally responsive employment services, including EO‑compliant intake, assessment, and suitability determination
• Provide one‑to‑one and group-based employment counselling, workshops, and job readiness supports
• Support pre‑employment and life stabilization activities through vocational guidance, skills development, and referrals to internal and external services
• Develop, implement, and regularly update Individual Employment Action Plans (EAPs) in accordance with EO IES guidelines
• Provide job search support, including résumé development, interview preparation, job matching, and employer referrals
• Deliver post‑employment and retention support to clients and employers as required by contract standards

Case Management, Documentation & Compliance

• Maintain an active caseload with full responsibility for accurate, complete, and timely case file documentation
• Enter and manage all client activity, outcomes, and service milestones within EO‑mandated data systems and internal tracking tools
• Ensure documentation meets audit, monitoring, and quality assurance standards at all times
• Monitor client progress, service timelines, and performance indicators, adjusting interventions as required
• Understand and adhere to EO policies, procedures, privacy legislation, and confidentiality requirements

Community & Team Engagement

• Develop and maintain professional relationships with employers, community partners, and service providers
• Participate in community outreach, itinerant service delivery, and program promotion in identified communities
• Attend team, program, and community-related meetings and events as required (occasional evenings/weekends)
• Support walk‑in clients and provide reception/front desk coverage during lunch hours as needed
• Contribute positively and professionally as an accountable, collaborative, and respectful team member
• Complete other duties as assigned to support program delivery and organizational objectives

What You Bring

• Post-secondary education in Social Services, Career Development, or a related field, or an equivalent combination of education and experience
• Demonstrated experience delivering Employment Ontario or similar funded employment services
• Proven ability to support individuals facing multiple and complex barriers to employment
• Strong case management skills, with the ability to manage detailed documentation and meet strict reporting requirements
• High level of comfort with data entry, database systems, digital tools, and outcome tracking
• Excellent organizational skills and the ability to balance service quality with administrative accountability
• Strong knowledge of labour market trends, job search strategies, and local community resources
• Excellent communication, interpersonal, and professional judgment skills
• Solid understanding of privacy legislation, confidentiality, and ethical practice standards
• Ability to meet performance targets in a structured, outcome‑driven environment
• Valid driver’s license and reliable transportation; travel throughout Leeds-Grenville may be required
• Clear criminal record and vulnerable sector check

Why You’ll Love Working Here

• Supportive, collaborative, and community‑oriented team culture
• Opportunities for ongoing professional development and sector learning
• Meaningful work creating measurable outcomes for individuals and communities
• A workplace that values diversity, inclusion, accountability, and innovation
• Group benefits, paid personal leave, and three (3) weeks paid vacation accrued annually

How to Apply

Please forward your resume and cover letter in one document to tracy@cseconsulting.com  indicating “Employment Consultant” in the subject line. Applications will be accepted until 4:00 p.m., Tuesday, April 21st, 2026. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CSE Consulting is an equal opportunity employer committed to inclusive, accessible recruitment and selection processes. We encourage applications from individuals of all backgrounds and lived experiences. Accommodations are available throughout the hiring process—please advise us of your needs in advance.