Truck Driver

Job purpose:

The ReStore Truck Driver is responsible for the safe, courteous, and efficient pick-up and delivery of donated goods, ensuring a positive donor experience and maintaining Habitat for Humanity Thousand Islands’ high standards of customer service, safety, and professionalism. The position also supports in-store operations, including assisting in the receiving area and mentoring volunteers and assistants as required.

Job Requirements:

• Must submit a Level 2 – Criminal Records and Judicial Matters Check prior to employment as per corporate policy.
• Must hold a valid G driver’s licence with a clean driver’s abstract.
• Must be able to lift and move heavy items (minimum 50 lbs).
• Steel-toed footwear required.
• Forklift certification is an asset (training may be provided).
• Familiarity with warehouse safety and material handling procedures preferred.

Duties and Responsibilities:

Driving & Delivery Operations:

• Safely operate the HFHTI truck and other vehicles as required.
• Pick up and deliver donated items, ensuring they meet ReStore acceptance criteria.
• Load and unload all items safely using proper lifting techniques and equipment.
• Conduct pre-trip and post-trip inspections and maintain accurate vehicle logbooks.
• Report any mechanical issues, safety hazards, or incidents to the ReStore District Manager immediately.
• Ensure the vehicle is clean, fueled, and properly maintained at all times.
• Follow all traffic laws, safety regulations, and HFHTI transportation procedures.

Donor Relations:

• Represent Habitat for Humanity Thousand Islands in a professional and courteous manner at all times.
• Provide excellent customer service and ensure all donors receive a positive experience.
• Communicate clearly with donors regarding acceptable donation criteria and ReStore policies.
• Issue donation receipts when required and document pick-ups accurately.

Warehouse & ReStore Support:

• When not driving, assist with receiving, sorting, and organizing incoming donations.
• Support the team in cleaning, testing, and preparing items for sale.
• Help maintain a clean, safe, and organized work environment.
• Assist customers on the sales floor as directed by management.

Leadership & Volunteer Support

• Provide direction and support to Truck Assistants, volunteers, and community service participants assigned to the truck.
• Foster a positive and safe work environment for all team members.
• Communicate effectively with ReStore management and staff to coordinate operations.

Other Duties:

• Perform other tasks as assigned by the ReStore Manager or management team.
• Participate in ReStore events, sales promotions, and community outreach activities as needed.

Qualifications:

• Minimum one year of professional driving experience preferred.
• Demonstrated ability to work independently and as part of a team.
• Excellent communication, organization, and problem-solving skills.
• Strong commitment to safety and customer service.
• Ability to represent Habitat for Humanity Thousand Islands in the community with professionalism and respect.

Working conditions:

• The ReStore operates Monday to Saturday, 9 a.m. – 5 p.m. (shifts may vary).
• Work is primarily performed on the road and in warehouse environments.
• Must be comfortable working outdoors in various weather conditions.

Physical Requirements:

• Ability to stand, bend, and lift items weighing up to 50 lbs throughout the day.
• Regular physical activity required, including lifting, loading, and unloading large items such as furniture and appliances.

Direct Reports:

Truck Assistant(s) and volunteers assigned to truck operations.

For assistance applying to this position, or for any other job search related needs, please contact CSE in Kemptville at 613-258-6576 or in Prescott at 613-925-0222.