Telephone Installation Technician & Tech Support

Job Title: Telephone Installation Technician & Technical Support

Location: Prescott and Surrounding Areas

Job Type: Full-Time (Monday – Friday, 9:00 AM – 5:00 PM)

Job Summary:
We are seeking a skilled and reliable Technician to join our team, specializing in telephone installation services for both residential and business contracts. This role involves installing and troubleshooting telephone and network systems, ensuring seamless communication solutions for our clients. When not in the field, the technician will work in an office environment, assisting with technical support, related tasks and other duties as required.

Key Responsibilities:

• Install, maintain, and troubleshoot telephone and network systems in homes and businesses.
• Provide excellent customer service and technical support to clients.
• Diagnose and resolve service issues efficiently and professionally.
• Maintain accurate records of installations, service calls, and repairs.
• Assist with office-based technical support and administrative duties as needed.
• Travel to customer locations using a company-provided vehicle.
• Other duties as required.

Qualifications & Experience:

• Previous experience in a call center role is beneficial.
• Advanced computer skills and comfort working with various software and hardware systems.
• Strong trouble shooting skills to diagnose and fix technical issues effectively.
• Valid driver's license required.

Soft Skills:

• Personable and able to build strong relationships with clients.
• Reliable, presentable, and professional in appearance and demeanor.
• Familiarity with Prescott and surrounding areas is a plus.

Benefits:

• Competitive salary based on experience.
• Company vehicle provided for travel.
• Opportunities for growth and professional development.
• Benefits after three months of employment.

If you are a dedicated professional with strong technical abilities and excellent people skills, we encourage you to apply for this role. Join our team and help deliver top-notch telephone installation and support services to our community!

For assistance applying to this position, or for any other job search related needs, please contact CSE in Kemptville at 613-258-6576 or in Prescott at 613-925-0222.