SERVICE TECHNICIAN

Here we grow again. First Stop Rentals is looking for an enthusiastic SERVICE TECHNICIAN willing to be cross-trained for COUNTER PERSON

REQUIREMENTS

• Client service skills

• Common knowledge with small engine equipment

• Capable of handling high demand situations

• Organization skills

• Great communication skills

• Punctual

• Motivated

• Innovative

ADMINISTRATIVE

• Create rental contracts, close when returned

• Create new customers in a computer system

• Record credit card numbers on contract if new customer

• Record credit card numbers in reservation book if new customer or renting a loader/any equipment valued over $100/day

EQUIPMENT MAINTENANCE

• Clean returned equipment

• Paint equipment

• Test start equipment, spot equipment malfunctions

• Check and re-fill equipment fluid levels

• Conduct routine equipment safety checks

• Inform mechanic of needed repairs

• Assist with minor equipment repairs

• Load and unload equipment

• Check-in returned equipment

• Service equipment and follow ALL instructions to a T with the service book AND tagging system

PHYSICAL PLANT (ALL EMPLOYEE RESPONSIBILITIES)

• Sweep and mop floors (move equipment if needed)

• Maintain clean restrooms

• Maintain clean display areas

• Empty trash & waste buckets

• Maintain clean yard and parking lot

• Stock service area

• Wipe down shelves and equipment in showroom

• Help load and unload equipment (customer is fully responsible for strapping equipment in their

vehicle - we are not liable for this)

• Organize equipment by seasons

• Keep merchandise organized and easy to reach when stocking

• Sharpen chains

• Grind and temper jackhammer bits

• Empty tub of varsol when too dirty to use to clean filters

• Report safety violations to supervisor

CUSTOMER SERVICE

• Answer phones, greet and assist customers

• Reserve equipment in the reservation book (*make sure you have the time and duration of rental recorded*)

• Check reservation book at end of day and make sure equipment is organized and ready for the following day

OTHER

• Assume employee responsibilities when needed

• Attend store and safety meetings

• Perform other duties as assigned

• Maintain equipment

Resumes can be forwarded to:       neill@firststoprentals.com

For assistance with job search and application preparation, unemployed individuals are invited to register with CSE Consulting. For more information about the benefits of registering with CSE, please contact us in Kemptville at 613-258-6576 or in Prescott at 613-925-0222